Frequently Asked Questions
Everything you need to know about your Battlefield Bangkok experience.
What is the standard shipping time for orders?
We offer express shipping across Thailand with a typical delivery window of 1-3 business days. International shipping times vary by location but generally take 7-14 business days.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a garment you already own for the best fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local bank transfers via PromptPay.
Are the colors on the website accurate?
We strive to display our product colors as accurately as possible. However, due to different monitor settings and screen calibrations, slight variations may occur.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery status.